Shipping policy
Shipping Policy
Welcome to Folivora! We are committed to delivering your order safely and as quickly as possible.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
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Standard delivery usually takes 3–7 business days, depending on your location.
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Delivery to remote areas may take a little longer.
Shipping Charges
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Shipping charges, if applicable, will be displayed during checkout before you complete your order.
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We may offer Free Shipping on selected products or promotional offers.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email or SMS (if provided) so you can track your shipment.
Delayed Deliveries
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While we aim to deliver on time, delays may occur due to weather, courier issues, or other unforeseen circumstances. We appreciate your patience in such cases.
Incorrect Address
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Please ensure that your shipping address and contact details are correct before placing your order. Folivora is not responsible for delays or failed deliveries caused by incorrect address information.
Contact Us
If you have any questions regarding your shipment, please contact our customer support. We are happy to assist you.